
Legal Notice
Entity Name: Captain Focus, Lda NIF (Tax Number): 519496558 Registered Address: Beco Padre Matos, n.º 5, 3080-843 Figueira da Foz, Portugal Email: hello@thesaltyflamingos.com
Registered & Partners
RNAAT nº XXXX/2026 | Turismo de Natureza | Vila Galé / parceiros autorizados
Terms & Conditions
1. Scope The Salty Flamingos provides guided tours, rentals and outdoor experiences, including Gravel Days, Women’s Gravel Days, Surf Days, Jet Ski Experiences, Nazaré Ocean Insight, Custom Days and Bike Rental. By booking an experience or rental, you agree to these terms.
2. Physical Condition & Safety
Outdoor activities involve risks. Participants must be in good health and disclose any medical conditions or physical limitations before the start.
For Surf and Jet Ski: You must be able to swim.
For Gravel: You must be comfortable riding on unpaved roads and have a basic fitness level.
We reserve the right to refuse a participant if safety conditions are not met.
3. Equipment
Equipment included depends on the experience and is stated in each experience page.
Participants are responsible for any equipment provided. In case of reckless damage, replacement costs may be charged.
If using your own bike for Gravel, it must be in perfect mechanical condition.
4. Weather & Cancellations
By us: If weather conditions (no waves, storm, etc.) make the activity unsafe, we will offer a reschedule or a full refund.
By you: Cancellations made more than 48h before are fully refunded. Less than 48h: 50% refund. No-show: No refund.
5. Insurance The Salty Flamingos is insured according to Portuguese law for maritime-touristic activities and/or outdoor sports. However, we strongly recommend that participants have their own personal travel and accident insurance.
6. Liability The Salty Flamingos is not responsible for personal items lost or damaged during the tours, nor for injuries resulting from a failure to follow safety instructions.
Livro de Reclamações (Complaints Book) In accordance with Portuguese law, we provide access to the Electronic Complaints Book. You can access it here: www.livroreclamacoes.pt.
RAL - Consumer Dispute Resolution In case of dispute, the consumer may resort to an Alternative Dispute Resolution entity. Entity: CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo. Web: www.cniacc.pt.